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- Byron Bay Bus Charter & Airport TransfersByron is an easy place to visit and a hard place to driveByron Bay sits at the most easterly point of the Australian mainland, under a lighthouse that has been working since 1901. It is a small town carrying a very la…
- Byron Bay Bus Charter & Airport TransfersSix ways people use usAll of it is private hire. You get the whole vehicle, a set pickup time and a driver who stays with your group for the duration. Bus and coach charter Weddings,…
- Byron Bay Bus Charter & Airport TransfersBus and coach charterWeddings, conferences, sporting fixtures, club trips and staff shuttles. Point to point, or the vehicle held for you all day. Charter options Day tours A schedu…
- Byron Bay Bus Charter & Airport TransfersDay toursA scheduled run down to Point Danger, mystery tours for clubs and villages, or an itinerary we build around your group. See tours Airport transfers Ballina Byro…
- Byron Bay Bus Charter & Airport TransfersAirport transfersBallina Byron Gateway, Gold Coast and Brisbane. Flight monitored, driver waiting, luggage handled. Transfer routes Party buses Lighting, sound, poles and room t…
- Byron Bay Bus Charter & Airport TransfersParty busesLighting, sound, poles and room to move, for 10 to 45 people. Run through our sister brand PartyParty Bus. Party fleet School and youth groups Excursions, carni…
- Byron Bay Bus Charter & Airport TransfersSchool and youth groupsExcursions, carnivals, formals and camps, with Working With Children checked drivers and seatbelt-fitted vehicles. School charter Staff and site shuttles Recurr…
- Byron Bay Bus Charter & Airport TransfersStaff and site shuttlesRecurring runs on a fixed timetable — worksites, hotels, hospitality venues and park-and-ride for events. Shuttle work The fleet, in one line each Pick the vehi…
- Byron Bay Bus Charter & Airport TransfersPick the vehicle by the number of seats7 seats Mercedes-Benz SUV Couples, small families and executive transfers. Luggage in the rear. 14 seats Minibus The workhorse for winery runs and small wedding…
- Byron Bay Bus Charter & Airport TransfersMercedes-Benz SUVCouples, small families and executive transfers. Luggage in the rear. 14 seats Minibus The workhorse for winery runs and small wedding parties. 24 seats Midi co…
- Byron Bay Bus Charter & Airport TransfersMinibusThe workhorse for winery runs and small wedding parties. 24 seats Midi coach Fits down hinterland roads a full-size coach cannot. 33 seats Coaster The most-book…
- Byron Bay Bus Charter & Airport TransfersMidi coachFits down hinterland roads a full-size coach cannot. 33 seats Coaster The most-booked size for school and club work. 48 seats Full-size coach Reclining seats, u…
- Byron Bay Bus Charter & Airport TransfersCoasterThe most-booked size for school and club work. 48 seats Full-size coach Reclining seats, underfloor luggage, PA and climate control. 57 seats Large coach Our bi…
- Byron Bay Bus Charter & Airport TransfersFull-size coachReclining seats, underfloor luggage, PA and climate control. 57 seats Large coach Our biggest single vehicle. Beyond this we run multiple coaches together. Full…
- Byron Bay Bus Charter & Airport TransfersLarge coachOur biggest single vehicle. Beyond this we run multiple coaches together. Full fleet detail and features Airport transfers Three airports serve Byron Bay. They …
- Byron Bay Bus Charter & Airport TransfersThree airports serve Byron Bay. They are not equally close.Ballina is the local one and almost nobody outside the region knows it exists. Gold Coast has the flights. Brisbane has the international connections and the lo…
- Byron Bay Bus Charter & Airport TransfersBook direct and the next trip costs lessEvery completed tour and charter earns Bus Buck$ worth 10% of what you paid, redeemable against future travel with any Waggie Group operator. Buy them up front …
- Byron Bay Bus Charter & Airport TransfersWorth knowingBus Buck$ earned on a trip and Bus Buck$ bought up front cannot be combined on the same booking. Everything else — pooling with your group, gifting, trading — i…
- Byron Bay Bus Charter & Airport TransfersWhy getting around Byron Bay is harder than it looksByron Bay is a town of roughly 10,000 residents that absorbs something in the order of two million visitors a year. Almost every transport frustration people ha…
- Byron Bay Bus Charter & Airport TransfersThere is no trainThe Casino to Murwillumbah railway carried passengers through the Northern Rivers until 2004, when the line closed. The corridor is still there — you can walk a…
- Byron Bay Bus Charter & Airport TransfersThe road in is a bottleneck by designEwingsdale Road is the main artery between the Pacific Motorway and Byron Bay township. It is one lane each way for most of its length. The Byron Bay bypass too…
- Byron Bay Bus Charter & Airport TransfersParking is the real constraintByron Bay runs paid parking across the town centre and the beachfront, with residential exemptions. In peak season the car parks near Main Beach and the Pass fi…
- Byron Bay Bus Charter & Airport TransfersNobody wants to be the designated driverThe Northern Rivers has a genuinely good food and drink scene — breweries in Byron Bay and Murwillumbah, a distillery up at McLeods Shoot, cellar doors and cafe…
- Byron Bay Bus Charter & Airport TransfersLate at night, the options thin outRideshare and taxi coverage in Byron Bay is reasonable during the day and unreliable after midnight, particularly for groups larger than four and particularly o…
- Byron Bay Bus Charter & Airport TransfersThe short versionNo passenger rail to Byron Bay since 2004 One lane each way on the main road in Paid parking, and it fills early in peak season Winding, unlit hinterland roads …
- Byron Bay Bus Charter & Airport TransfersThe year in Byron Bay, and what it does to transportByron does not have a quiet season so much as a set of different busy ones. Knowing which you are booking into changes how far ahead you need to commit. January…
- Byron Bay Bus Charter & Airport TransfersJanuary and the school holidaysThe peak. Accommodation is full, the beaches are full, and the car parks are full by nine in the morning. Coach availability is genuinely scarce — every operato…
- Byron Bay Bus Charter & Airport TransfersEaster and the Bluesfest weekendBluesfest runs at Tyagarah, a short drive north of Byron Bay, over the Easter long weekend. It transforms road conditions across the whole shire for five days. …
- Byron Bay Bus Charter & Airport TransfersJune to November: whale seasonHumpbacks migrate north past Cape Byron through June, July and August, and back south from September to November. Because the cape is the most easterly point of…
- Byron Bay Bus Charter & Airport TransfersJuly: the winter festival weekendThe big camping festivals at North Byron Parklands, in the years they run, put tens of thousands of people into a rural site north of Brunswick Heads. Park-and-…
- Byron Bay Bus Charter & Airport TransfersSeptember and OctoberWarm, dry, uncrowded, and the southern whale migration is still running. If someone asks us when to bring a group to Byron Bay, this is the answer. Late Novembe…
- Byron Bay Bus Charter & Airport TransfersLate November: schooliesSchool leavers arrive in numbers for roughly a fortnight. Byron Bay is quieter than the Gold Coast for this but it is still noticeable, and it collides with the…
- Byron Bay Bus Charter & Airport TransfersDecemberWork Christmas parties, then the holiday influx, then New Year. Party bus demand peaks in the first three weeks of December and coach availability collapses in …
- Byron Bay Bus Charter & Airport TransfersBooking lead times, honestlyWeekday transfer, off-peak: a few days Weekend charter, off-peak: two to three weeks Wedding, any time of year: six to eight weeks minimum Festival weekend or D…
- Byron Bay Bus Charter & Airport TransfersWhere groups actually ask us to goNot an exhaustive list of attractions — the places that come up again and again when someone rings us to plan a day. Cape Byron and the lighthouse The most east…
- Byron Bay Bus Charter & Airport TransfersCape Byron and the lighthouseThe most easterly point of the Australian mainland, with a working lighthouse above it that has been running since 1901. The Cape Byron walking track is a loop …
- Byron Bay Bus Charter & Airport TransfersWategos and the PassWategos is one of very few north-facing beaches on this coast, which makes it warm, sheltered and popular. The Pass, just around from it, is the longest right-h…
- Byron Bay Bus Charter & Airport TransfersThe Farm, EwingsdaleAn eighty-acre working farm ten minutes from town with a market garden, a bakery, a produce store, animals and the Three Blue Ducks restaurant. It handles coach…
- Byron Bay Bus Charter & Airport TransfersBangalow, Federal and NewrybarThe hinterland villages, fifteen to twenty-five minutes inland. Bangalow has a substantial monthly market and a main street of cafes and shops; Newrybar has one…
- Byron Bay Bus Charter & Airport TransfersBreweries and the distilleryByron Bay's brewing scene is the anchor of a lot of our charter work. Add the distillery up at McLeods Shoot, where a rainforest-regeneration property makes gin…
- Byron Bay Bus Charter & Airport TransfersJulian Rocks and the waterThe marine reserve off Byron Bay is one of the better dive and snorkel sites on the east coast, and sea kayaking with dolphins is a standard morning activity. B…
- Byron Bay Bus Charter & Airport TransfersFurther inland: Nimbin, Minyon Falls, Crystal CastleAn hour or so from Byron and worth the drive. Minyon Falls in Nightcap National Park drops around a hundred metres off a rhyolite escarpment. Nimbin is Nimbin. …
- Byron Bay Bus Charter & Airport TransfersWhat a coach can and cannot reachThis is the conversation we have most often at quote stage, and getting it wrong on the day is expensive. Vehicle size is not just about how many seats you need…
- Byron Bay Bus Charter & Airport TransfersFine for a 57-seat coachThe Pacific Motorway and all three airports. Ewingsdale Road and the Byron Bay town centre drop-off points. The Farm at Ewingsdale. Ballina, Lennox Head, Brunsw…
- Byron Bay Bus Charter & Airport TransfersMidi coach or smallerThe Cape Byron Lighthouse road. Wategos. Most of the Coolamon Scenic Drive and the smaller hinterland properties. Several boutique wedding venues with gravel dr…
- Byron Bay Bus Charter & Airport TransfersMinibus territoryPrivate residences on unsealed roads, hinterland accommodation up steep driveways, and anywhere the last two hundred metres was designed for one car at a time. …
- Byron Bay Bus Charter & Airport TransfersDoing this since 1992Byron Bay Buses has been carrying groups around the Northern Rivers since 1992. We are part of Waggie Group, a family-owned business running passenger fleets ac…
- Byron Bay Bus Charter & Airport TransfersWhat happens after you send an enquiryNo call centre, no automated quote engine, no price that changes once you have committed. This is the whole process. 1. We read it properly A person looks at yo…
- Byron Bay Bus Charter & Airport Transfers1. We read it properlyA person looks at your dates, your group size and your venues. If something in the brief will not work - a coach that cannot reach the driveway, a timing that l…
- Byron Bay Bus Charter & Airport Transfers2. A written quote, within the hourDuring opening hours. It states the vehicle class, the itinerary, what is included, the total with GST shown separately, and the cancellation terms. One documen…
- Byron Bay Bus Charter & Airport Transfers3. Accreditation on requestOperator accreditation, driver authority, Working With Children verification and the certificate of currency for public liability. Schools and venues usually re…
- Byron Bay Bus Charter & Airport Transfers4. A deposit confirms it25% for customers without a credit account, with the balance due four days before travel. Nothing is held tentatively - a booking exists when we confirm it in w…
- Byron Bay Bus Charter & Airport Transfers5. Confirmation before the dayYou get the itinerary, the driver's details and a direct number. If a flight moves or a timing changes, you are talking to someone who already knows the job. 6.…
- Byron Bay Bus Charter & Airport Transfers6. Bus Buck$ afterwardsTen per cent of what you paid, issued on completion, against your next trip with any operator in the group. It is why most of our work is repeat work. Why we do…
- Byron Bay Bus Charter & Airport TransfersWhy we do not publish a rate cardBecause a coach charter price that ignores distance and hours is a price that changes after you book, and that is the most common complaint people have about th…
- Byron Bay Bus Charter & Airport TransfersWhat is always in the priceA dedicated driver for the whole booking. Fuel, tolls and airport parking on coach rates. Air conditioning and seatbelts. Bluetooth and PA on coaches. Luggage s…
- Byron Bay Bus Charter & Airport TransfersTowns we collect from as standardEvery one of these is inside the standard service area, which means the run from our depot to your pickup is already inside the quoted price rather than added a…
- Byron Bay Bus Charter & Airport TransfersByron ShireByron Bay, Suffolk Park, Ewingsdale, Bangalow, Brunswick Heads, Ocean Shores, Mullumbimby, Federal and Newrybar. Door-to-door from private addresses, hotels, ca…
- Byron Bay Bus Charter & Airport TransfersBallina and the coast southLennox Head, Ballina, Ballina Byron Gateway Airport, Skennars Head and Alstonville. The shortest airport transfer we run is Ballina to Byron Bay at roughly thir…
- Byron Bay Bus Charter & Airport TransfersTweed and the borderTweed Heads, Kingscliff, Cabarita, Murwillumbah and the Gold Coast side of the border including Coolangatta, Currumbin and the airport. Note the daylight saving…
- Byron Bay Bus Charter & Airport TransfersInland Northern RiversLismore, Nimbin, Casino and the Nightcap escarpment villages. These are longer, more winding drives than the map suggests, and vehicle size matters more than it…
- Byron Bay Bus Charter & Airport TransfersCommon questionsDo you pick up in Byron Bay itself? Yes. Our depot is on the Gold Coast, but pickups are door-to-door across Byron Bay, Bangalow, Suffolk Park, Ewingsdale, Lenn…
- Byron Bay Bus Charter & Airport TransfersTell us the date and the number of peopleThat is genuinely all we need to start. We will come back with a written quote, the vehicle we would send and the driver's accreditation details. Get a quote Ca…
- Byron Bay Day Tours & Point Danger TourByron Bay & Point DangerNine hours, all ages, minimum 12 passengers. The full run from the Gold Coast down to Cape Byron and back along the southern beaches. Two hours to explore Byron…
- Byron Bay Day Tours & Point Danger TourWhat to bringEnclosed walking shoes for the lighthouse track Hat, sunglasses and sunscreen — the headland has no shade A refillable water bottle A warm layer between May and…
- Byron Bay Day Tours & Point Danger TourMystery toursOne person in the group — the organiser — plans the day with us. Everyone else finds out where they are going as they arrive. It works particularly well for ret…
- Byron Bay Day Tours & Point Danger TourBespoke toursTell us who is coming, roughly what they enjoy and what you want to spend. We come back with a written itinerary, realistic timings and a fixed price. Common br…
- Byron Bay Day Tours & Point Danger TourParty bus toursHens and bucks nights, birthdays, formals, work Christmas parties and the run between venues that always goes wrong when everyone drives themselves. Party vehic…
- Byron Bay Day Tours & Point Danger TourWhat the Point Danger day actually looks likeNine hours, one coach, one driver. Times shift a little with traffic and the season, but this is the shape of it. 8:00am Depart Gold Coast Transit Centre Southb…
- Byron Bay Day Tours & Point Danger TourWho this suitsIt is a general-interest coach day, not a hiking trip. There is one optional walk, a lot of coastal scenery, a food stop and a border novelty. It works well for…
- Byron Bay Day Tours & Point Danger TourWho it does not suitAnyone hoping for a lot of time in the water, or a deep dive into one place. If your group wants three hours at a brewery or a full day in the hinterland, say s…
- Byron Bay Day Tours & Point Danger TourAccessibility on this tourThe town centre section is flat and easy. The lighthouse walk is not — it climbs steadily and has stairs. Point Danger has a short walk from the coach on a seal…
- Byron Bay Day Tours & Point Danger TourWhat you are actually looking atCape Byron Lighthouse The lighthouse was completed in 1901 and first lit that December. It stands on the most easterly point of the Australian mainland, and it …
- Byron Bay Day Tours & Point Danger TourCape Byron LighthouseThe lighthouse was completed in 1901 and first lit that December. It stands on the most easterly point of the Australian mainland, and it is the most powerful l…
- Byron Bay Day Tours & Point Danger TourThe Farm, EwingsdaleEighty acres, ten minutes from the beach, run as a working farm with the public walking through it. There is a market garden you can walk the rows of, a bakery,…
- Byron Bay Day Tours & Point Danger TourPoint Danger and the borderCook named this one too, on the same voyage, after nearly putting the Endeavour onto the reef off it. The state border between New South Wales and Queensland ru…
- Byron Bay Day Tours & Point Danger TourCape Byron, quicklyLighthouse first lit: 1901 Position: most easterly point of the Australian mainland Walking track: around 3.7 km, allow 90 minutes with stops Named by: James Co…
- Byron Bay Day Tours & Point Danger TourRainbow Bay, Coolangatta and KirraThree beaches in a row on the Queensland side, and between them one of the most famous stretches of surf in the world. Sand carried around the points from the T…
- Byron Bay Day Tours & Point Danger TourWhale season, and why Cape Byron is the place to see itHumpback whales winter in the warm water off the Great Barrier Reef and summer in the Antarctic, and twice a year the entire population swims past this coastlin…
- Byron Bay Day Tours & Point Danger TourHow we run a whale-watching dayUsually as a bespoke charter rather than the scheduled tour. A typical shape: an early start to be on the headland while the light is low and the water is calm,…
- Byron Bay Day Tours & Point Danger TourWhat to bring on a whale dayA warm layer — the headland is exposed and cold in July Binoculars if you have them, though you often will not need them Enclosed shoes for the track Patience: …
- Byron Bay Day Tours & Point Danger TourFour days we are asked to build most oftenThese are starting points, not fixed products. Every one of them gets rebuilt around the group, the budget and the season. The brewery and distillery run Two br…
- Byron Bay Day Tours & Point Danger TourThe brewery and distillery runTwo breweries and a distillery, with lunch between the second and third stop. The distillery sits up at McLeods Shoot on a rainforest-regeneration property, whi…
- Byron Bay Day Tours & Point Danger TourThe hinterland loopBangalow, Federal, Newrybar and the Coolamon Scenic Drive, with a long lunch somewhere in the middle. If it falls on the right Sunday, the Bangalow market ancho…
- Byron Bay Day Tours & Point Danger TourThe water dayAn early start for sea kayaking or a dive at the marine reserve off the cape, a long lunch afterwards, and an afternoon somewhere warm and flat. Dolphins are cl…
- Byron Bay Day Tours & Point Danger TourThe far hinterlandNimbin, Minyon Falls and Crystal Castle, roughly an hour inland. Minyon Falls drops around a hundred metres off the escarpment in Nightcap National Park and the…
- Byron Bay Day Tours & Point Danger TourWho books day tours, and what each group actually wantsThe itinerary matters less than the pacing. These are the four group types we run most, and how the day changes for each. Retirement villages and seniors groups…
- Byron Bay Day Tours & Point Danger TourRetirement villages and seniors groupsOur most frequent tour booking, and the one with the most specific requirements. What matters is not the destination list: it is the number of comfort stops, th…
- Byron Bay Day Tours & Point Danger TourSocial clubs, RSLs and community groupsUsually a fixed budget per head and a firm return time, because the coach is one part of a wider programme. The useful thing here is that we can work backwards …
- Byron Bay Day Tours & Point Danger TourWorkplace reward days and team offsitesThe brief is almost always “something that is not a conference room”, and the thing that ruins it is transport that runs late and eats the afternoon…
- Byron Bay Day Tours & Point Danger TourFamily reunions and milestone birthdaysWide age ranges are the challenge: grandparents who cannot do the lighthouse walk and eight-year-olds who need to be somewhere they can run. The Farm at Ewingsd…
- Byron Bay Day Tours & Point Danger TourWhat is included, and what is notIncluded on the scheduled tour Return coach travel with a dedicated driver Barbecue lunch, with dietary requirements catered on 72 hours' notice All entry fees …
- Byron Bay Day Tours & Point Danger TourChoosing the right month for a tourFebruary, March, September and October The best months to bring a group, and not a close contest. Warm enough for the coast to be pleasant, quiet enough that th…
- Byron Bay Day Tours & Point Danger TourFebruary, March, September and OctoberThe best months to bring a group, and not a close contest. Warm enough for the coast to be pleasant, quiet enough that the car parks and walking tracks are not …
- Byron Bay Day Tours & Point Danger TourJune, July and AugustCold on the headland and genuinely worth a jacket, but this is peak northern whale migration and the light on the cape in winter is the best of the year. Bring …
- Byron Bay Day Tours & Point Danger TourDecember and JanuaryBeautiful, and hard work. Every attraction on the itinerary is at capacity, parking is a genuine constraint, and coach availability effectively disappears in th…
- Byron Bay Day Tours & Point Danger TourEaster and the big festival weekendsWe generally advise groups against day touring across these. Road conditions across the whole shire change, timings become unreliable, and the coach you want is…
- Byron Bay Day Tours & Point Danger TourOne last practical thingSunscreen, water and enclosed shoes cover almost every problem people have on a day tour in this region. The headland has no shade at all, the walking tracks ar…
- Byron Bay Day Tours & Point Danger TourTour questionsIs the Point Danger tour a daily departure? No. It runs on demand with a minimum of 12 paying passengers. If your group is smaller, we can either add you to an …
- Byron Bay Day Tours & Point Danger TourNot sure which tour suits your group?Tell us the group size, the date and roughly what they would enjoy. We will suggest something that fits and price it before you commit. Get a quote Call 0409 66…
- Byron Bay Bus & Coach Charter HireNine kinds of charterIf yours is not on the list, it is almost certainly still something we do. Charter work is defined by the vehicle and the hours, not by the occasion. Weddings G…
- Byron Bay Bus & Coach Charter HireWeddingsGuests from accommodation to ceremony to reception and back, on a timetable that survives the speeches running long. Most Byron weddings need two or three runs;…
- Byron Bay Bus & Coach Charter HireParty busesHens, bucks, birthdays and venue-to-venue nights for 10 to 45 people, with lighting, sound and room to stand up. Check availability Corporate and conference Air…
- Byron Bay Bus & Coach Charter HireCorporate and conferenceAirport arrivals, venue shuttles on a loop, offsite dinners and departures. We will run a published timetable your delegates can actually read. Check availabili…
- Byron Bay Bus & Coach Charter HireSporting fixturesJunior and senior teams to carnivals and away games, with gear space and a driver who waits rather than leaves and returns. Check availability Private functions…
- Byron Bay Bus & Coach Charter HirePrivate functionsBirthdays, anniversaries, reunions, wakes and family events where you would rather nobody had to nominate a driver. Check availability Schools and youth groups …
- Byron Bay Bus & Coach Charter HireSchools and youth groupsExcursions, camps, carnivals and formals. Seatbelt-fitted vehicles, Working With Children checked drivers, and a written risk and accreditation pack for your pa…
- Byron Bay Bus & Coach Charter HireConcerts and festivalsSplendour, Bluesfest, Falls and the smaller Northern Rivers events. Park-and-ride loops or a single vehicle held for your group all night. Check availability St…
- Byron Bay Bus & Coach Charter HireStaff and site shuttlesRecurring runs on a fixed timetable for worksites, hotels and hospitality venues, including early-start and after-midnight shifts. Check availability Community …
- Byron Bay Bus & Coach Charter HireCommunity and assisted transportAged care outings, appointment runs and community group transport, with unhurried boarding and drivers used to assisting passengers. Not an ambulance or a clini…
- Byron Bay Bus & Coach Charter HireWhat actually moves the numberWe do not publish a rate card, because a coach charter price that ignores distance and hours is a price that changes after you book. Four things set it: Vehicle…
- Byron Bay Bus & Coach Charter HireWhat is always includedA dedicated driver for the whole booking Fuel, tolls and airport parking on coach rates Air conditioning and seatbelts on every vehicle Bluetooth and PA on coac…
- Byron Bay Bus & Coach Charter HireWhat you should ask any operator forCoach charter in Australia is a regulated activity. Before you book anyone — us included — ask for these in writing. We will send them with your quote. Operator…
- Byron Bay Bus & Coach Charter HireOperator accreditationPassenger transport operators must be accredited in each state they operate in. Ask for the accreditation number, not just the claim. Driver authority Every dri…
- Byron Bay Bus & Coach Charter HireDriver authorityEvery driver carrying passengers for hire needs a current Driver Authority, and drivers on school and youth work need a Working With Children Check. Public liab…
- Byron Bay Bus & Coach Charter HirePublic liability insuranceAsk for the certificate of currency and the sum insured. Many venues and schools will require a copy before they let a coach on site. Vehicle inspection and mai…
- Byron Bay Bus & Coach Charter HireVehicle inspection and maintenanceAsk when the vehicle was last inspected and who maintains it. A reputable operator will answer without hesitating. Weddings Byron Bay wedding transport, properl…
- Byron Bay Bus & Coach Charter HireByron Bay wedding transport, properly plannedMore than a third of our charter work is weddings, and the same four things go wrong on the ones we did not plan. Here is how we avoid them. The geography is th…
- Byron Bay Bus & Coach Charter HireThe geography is the problemByron Bay weddings are rarely in Byron Bay. Guests stay in town or at Suffolk Park and Lennox Head; the ceremony is often on a hinterland property at Ewingsdale…
- Byron Bay Bus & Coach Charter HireThe three-run patternMost Byron weddings resolve into three movements, and pricing them as one booking is almost always cheaper than three separate ones: Guests out. One or two pick…
- Byron Bay Bus & Coach Charter HireHold the vehicle, or run it back and forth?Both work. Holding the vehicle on site costs more in hours but gives you a driver standing by for the whole evening, which matters if anyone might need to leave…
- Byron Bay Bus & Coach Charter HireThe four things that go wrong1. Nobody counts the children "Sixty guests" often means sixty adults and nine children, and children need restraints and seats. Tell us the ages at booking. 2.…
- Byron Bay Bus & Coach Charter HireWhat to send us for a wedding quoteCeremony venue and reception venue names Guest accommodation areas — where people are staying, not where they live Ceremony start time and the venue's curfew Ad…
- Byron Bay Bus & Coach Charter HireTiming rule of thumbGuests arrive 30-40 min before the ceremony Mid-evening run around 9pm Final run 15 min before the venue curfew Allow 25 min town to hinterland, 40 in the wet B…
- Byron Bay Bus & Coach Charter HireConference, corporate and staff transportConference arrivals are a timetable, not a booking A hundred delegates do not arrive on one flight. They arrive across a whole day, into two or three different …
- Byron Bay Bus & Coach Charter HireConference arrivals are a timetable, not a bookingA hundred delegates do not arrive on one flight. They arrive across a whole day, into two or three different airports, on flights that shift. The wrong way to h…
- Byron Bay Bus & Coach Charter HireVenue shuttlesIf your delegates are split across several properties, a looping shuttle on a fixed interval beats on-demand transfers every time. It is cheaper, it is predicta…
- Byron Bay Bus & Coach Charter HireThe offsite dinnerThe evening event is where corporate transport usually falls over, because it is the one movement where everybody travels at once and nobody wants to drive. Boo…
- Byron Bay Bus & Coach Charter HireRecurring staff shuttlesHospitality and construction in the Northern Rivers both run into the same wall: staff cannot afford to live where the work is, and the work starts before or en…
- Byron Bay Bus & Coach Charter HirePark-and-ride for eventsIf you are running an event at a venue whose parking cannot take the crowd, a park-and-ride loop from a larger car park is usually a condition of consent as wel…
- Byron Bay Bus & Coach Charter HireWhat school charter actually involvesSchool work is the most regulated charter we do and the most paperwork-heavy. If you are a teacher organising an excursion, this is what you should be asking fo…
- Byron Bay Bus & Coach Charter HireThe compliance packOperator accreditation details for the state the hire runs in Driver Authority confirmation for every driver on the job Working With Children Check verification…
- Byron Bay Bus & Coach Charter HireSeatbelts and seatingEvery vehicle in our fleet is seatbelt fitted, and passengers must wear them where they are fitted. For primary-age groups, tell us the ages — restraint require…
- Byron Bay Bus & Coach Charter HireSupervision ratios and seat countsRemember to count the supervising adults. A class of 28 with four teachers is 32 people, not 28, and the difference decides whether you are in a 33-seat coaster…
- Byron Bay Bus & Coach Charter HireFormals and senior eventsBookings involving anyone under 18 are strictly alcohol-free, without exception and regardless of what a parent has agreed to. We are direct about this at booki…
- Byron Bay Bus & Coach Charter HireHow to brief us so the number does not moveMost quote revisions come from four missing pieces of information. Include them first time and the figure we send you is the figure you pay. 1. The real passeng…
- Byron Bay Bus & Coach Charter Hire1. The real passenger countIncluding supervisors, partners, children and the photographer. "About forty" turns into a 48-seat coach; "forty-four including the kids" turns into the same co…
- Byron Bay Bus & Coach Charter Hire2. Named venues, not areas"A property near Federal" cannot be checked for coach access. A venue name can. This is the difference between a quote that holds and a phone call three days ou…
- Byron Bay Bus & Coach Charter Hire3. Actual times, including the finishCharter pricing runs on hours committed. A 3pm start with "we'll see how it goes" cannot be priced; a 3pm start and a midnight curfew can. If the finish is genu…
- Byron Bay Bus & Coach Charter Hire4. Anything that changes the vehicleSurfboards, golf clubs, instruments, stage gear, prams, wheelchairs, a dog, forty gift bags. Every one of these has, at some point, been the reason a job needed…
- Byron Bay Bus & Coach Charter HireA brief that needs no follow-up“Saturday 14 March. 44 guests including 6 children aged 4-10, plus 2 in wheelchairs. Pickup from three hotels in Byron Bay town centre at 2:30pm, ceremony…
- Byron Bay Bus & Coach Charter HireMulti-day and interstate charterNot everything finishes the same day. We run multi-day touring charters where the coach and driver stay with the group — club trips, sporting tours, extended fa…
- Byron Bay Bus & Coach Charter HireCharter, rideshare or self-drive?Charter is not always the right answer. Here is where the line actually falls, including the cases where we would tell you not to book us. How the options compa…
- Byron Bay Bus & Coach Charter HireThe self-drive maths people missA group that decides to drive itself is not usually comparing like with like. Four hire cars for a day is rarely much cheaper than one minibus once you add fuel…
- Byron Bay Bus & Coach Charter HireThe case for two smaller vehiclesSometimes we recommend two 24-seat midi coaches over one 48. It costs more, and we suggest it anyway when the venue driveway will not take a full-size coach, or…
- Byron Bay Bus & Coach Charter HireWhere we operate from, and what that meansOur depot is at Southport on the Gold Coast, and our service area runs from Tweed Heads and Kingscliff in the north down through Byron Bay, Bangalow, Lennox Hea…
- Byron Bay Bus & Coach Charter HireInterstate and longer-range workBrisbane, the Sunshine Coast and further afield are routine through the wider group. If your charter starts in Byron Bay and finishes somewhere else entirely, t…
- Byron Bay Bus & Coach Charter HireWhat we send you once the booking is confirmedThe confirmation document One page, in writing. It carries the vehicle class allocated to your job, the full itinerary with pickup and drop-off points and times…
- Byron Bay Bus & Coach Charter HireThe confirmation documentOne page, in writing. It carries the vehicle class allocated to your job, the full itinerary with pickup and drop-off points and times, everything included in t…
- Byron Bay Bus & Coach Charter HireDriver detailsYou get the driver's name and a direct number before the day, not a switchboard. On wedding and event work this is the single most useful thing we provide, beca…
- Byron Bay Bus & Coach Charter HireCompliance documents, on requestOperator accreditation for the state the hire runs in, Driver Authority confirmation, Working With Children verification where the job involves anyone under 18,…
- Byron Bay Bus & Coach Charter HireA route plan for complex jobsMulti-stop, multi-vehicle and park-and-ride jobs get a written running sheet you can hand to your own staff or put in a delegate pack. If you are coordinating a…
- Byron Bay Bus & Coach Charter HireIf you take one thing from this pageSend us the date, the passenger count and the venue name. Those three things are enough for a written quote that will not move, and enough for us to tell you ho…
- Byron Bay Bus & Coach Charter HireCharter questionsHow is a charter priced? On four things: the size of vehicle, the total distance, the number of hours the vehicle and driver are committed for, and whether the …
- Byron Bay Bus & Coach Charter HireSend us the date, the group size and the pickup addressWe will come back with a written quote, the vehicle we would send, and the accreditation and insurance details for the job. Get a quote Call 0409 661 342…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneHow far each airport actually isTimes are typical door-to-door for a Byron Bay township address in ordinary traffic. Add time on Friday afternoons, during school holidays, and across festival …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhat a transfer includesFlight monitoring Give us the flight number and we watch it. A delayed arrival does not cost you anything and does not need a phone call. Meet and greet The dri…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneFlight monitoringGive us the flight number and we watch it. A delayed arrival does not cost you anything and does not need a phone call. Meet and greet The driver waits inside a…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneMeet and greetThe driver waits inside arrivals with a name sign, helps with luggage and walks you to the vehicle. Kerbside pickup on request. Door to door To the actual addre…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneDoor to doorTo the actual address — house, hotel, campground or venue. Not to a central drop-off point with the last kilometre left to you. Fixed price Quoted before you tr…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneFixed priceQuoted before you travel and inclusive of tolls, airport parking and GST. No surge, no meter, no per-bag charge. Luggage and gear Surfboards, golf clubs, prams,…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneLuggage and gearSurfboards, golf clubs, prams, bikes and instruments are fine — tell us in advance so we send a vehicle with the space. Any group size From two people in an SUV…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneAny group sizeFrom two people in an SUV to a full conference arrival across several coaches on a staggered timetable. Departures How much time to allow going the other way Th…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneHow much time to allow going the other wayThe most common transfer mistake is booking the return leg to the same duration as the arrival. Departures need check-in time on top of drive time. Byron Bay to…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhich one you fly into changes the whole tripPeople book the cheapest fare and work out the ground transport afterwards. That is usually the wrong order, because the gap between the closest airport and the…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneBallina Byron Gateway (BNK)The local airport, about thirty minutes south of Byron Bay township, and the one most visitors have never heard of. It is small in the best way: you walk off th…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneGold Coast / Coolangatta (OOL)About fifty-five minutes north of Byron Bay, and the airport most of our transfer work comes from. Far more routes, far more frequency, and generally the best c…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneBrisbane (BNE)Around two hours and fifteen minutes away, and the main international gateway for the region. If someone is flying in from overseas, this is usually where they …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneLismore (LSY)About fifty minutes inland, with regional services only. Rarely the right choice for a visitor, but occasionally useful for regional connections. We cover it as…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThe daylight saving trapBetween October and April, New South Wales is one hour ahead of Queensland. Gold Coast Airport is in Queensland. Byron Bay is in New South Wales. A 4pm arrival …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneRough guide to choosingShortest ground time: Ballina Best flight options: Gold Coast International arrival: Brisbane Arriving after 10pm: Gold Coast or Ballina, not Brisbane Large gro…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhat actually happens when you landBefore the day You give us the flight number, the arrival date and the destination address when you book. We confirm the pickup in writing with the driver's nam…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneBefore the dayYou give us the flight number, the arrival date and the destination address when you book. We confirm the pickup in writing with the driver's name and a direct …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhile you are in the airWe monitor the flight. If it is running forty minutes late, the driver leaves forty minutes later. You do not need to call, and there is no charge for the delay…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneOn the groundThe driver meets you inside the terminal at arrivals, holding a sign with your name, helps with luggage and walks you to the vehicle. If you would rather be col…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThen door to doorTo the actual address. A house, a hotel, a campground, a hinterland property up an unsealed driveway, a wedding venue. Not to a central drop-off point with the …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneLate-night and early-morning arrivalsWe run them. The office is staffed Monday to Saturday, but the transfer itself can be at any hour; book during business hours and land whenever your flight land…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneIf something goes wrongFlight delayed: nothing to do, we are watching it Flight cancelled: call the driver's number, we rebook Bag lost at the carousel: tell the driver, they will wai…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThe mistake almost everyone makes on the way homePeople book the return transfer to mirror the arrival. If the airport is fifty-five minutes away, they book fifty-five minutes. Then they miss check-in. A depar…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneGroup departuresThe larger the group, the earlier the pickup, because the slowest person sets the pace and the check-in queue is longer with thirty bags. For conference departu…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhat is in a transfer priceThe full vehicle, privately - not a seat on a shared shuttle Flight monitoring and a delay allowance Meet and greet inside the terminal Tolls and airport parkin…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThe things that change which vehicle we sendEvery one of these has, at some point, been the reason a transfer needed a bigger vehicle than the one that was booked. Mention them and there is no problem at …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneSurfboardsCommon here, and they do not fit in a seven-seat SUV alongside four people and their bags. Tell us how many and how long. Golf clubs Four sets plus four passeng…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneGolf clubsFour sets plus four passengers plus suitcases is a minibus, not a car. Groups heading to the Tweed and Gold Coast courses hit this constantly. Prams and car sea…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbanePrams and car seatsChild restraints are supplied on request. Give us the ages of the children so we send what the law actually requires for that vehicle class. Bicycles Boxed or u…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneBicyclesBoxed or unboxed changes the answer. Boxed bikes are large and rigid; tell us the count at booking. Instruments and stage gear Touring bands are a regular part …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneInstruments and stage gearTouring bands are a regular part of the festival season here. Send us a gear list, not a headcount. Mobility and assistance animals Several vehicles have a low …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneMobility and assistance animalsSeveral vehicles have a low first step and grab rails. Assistance animals travel free on every vehicle. Full wheelchair access is arranged case by case - ask ea…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhy the price is fixed rather than meteredA metered fare on a fifty-five minute motorway run rewards traffic and punishes the passenger, and nobody can budget for it. We quote a fixed figure before you …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbanePrivate, not sharedEvery transfer we run is the whole vehicle for your party. You are not waiting while a shuttle collects five other groups from five other gates, and you are not…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneMoving a conference, a wedding party or a whole festival crewA hundred delegates do not arrive on one flight They arrive across a whole day, into two or three airports, on schedules that move. The naive approach - one coa…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneA hundred delegates do not arrive on one flightThey arrive across a whole day, into two or three airports, on schedules that move. The naive approach - one coach, one time, everybody waits - produces a confe…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWedding guests flying inGuests booked their own flights, so they land at random. The pattern that works is two or three scheduled group transfers on the Friday at published times, comm…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneFestival and event crewsArtists, production crew and gear, usually at antisocial hours and usually with a load list rather than a passenger list. We do a lot of this across the Norther…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneSplit arrivals across two airportsCommon for interstate groups: half the party gets a good fare into Ballina, half into the Gold Coast. Two vehicles, two timetables, one booking and one invoice.…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThe return legBook it at the same time as the arrival. Departure day is when group transport most often falls apart, because everyone has a different flight and nobody has pl…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhat to send us for a group transfer quoteA flight list with numbers and times, the destination address or addresses, the total headcount, anything unusual in the luggage, and the return details if you …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneGetting here without flyingThere is no train The Casino to Murwillumbah railway carried passengers until 2004 and has not since. A short solar-powered heritage train runs three kilometres…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThere is no trainThe Casino to Murwillumbah railway carried passengers until 2004 and has not since. A short solar-powered heritage train runs three kilometres between Byron Bea…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneDriving inPlenty of people drive from Brisbane or the Gold Coast and then find they cannot use the car once they arrive, because the car parks are full and the evening in…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneDestinations we transfer to as standardAll of these are inside the standard service area, which means the depot-to-pickup run is already inside the quoted price rather than added afterwards as a call…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneByron Bay and the immediate coastByron Bay township, Wategos, Suffolk Park, Broken Head, Ewingsdale and Tyagarah. Door-to-door to houses, hotels, hostels, campgrounds and hinterland properties.…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneNorth of ByronBrunswick Heads, Ocean Shores, New Brighton, Billinudgel, Mullumbimby and the North Byron Parklands area. From Gold Coast Airport these are actually closer than…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneSouth of ByronLennox Head, Skennars Head, Ballina and Alstonville. The Ballina airport run into Lennox Head is one of the shortest transfers we do. The hinterland Bangalow, F…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThe hinterlandBangalow, Federal, Newrybar, Nashua, Coorabell, Possum Creek and Montecollum. These are the wedding and retreat addresses, and they are where vehicle size matte…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneThe Tweed and the borderKingscliff, Cabarita, Casuarina, Pottsville, Murwillumbah and Tweed Heads. Short runs from Gold Coast Airport, and a reminder that you are crossing a time zone …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneInland Northern RiversLismore, Nimbin, Casino and the Nightcap villages. Longer and more winding than the distance suggests. We quote these on real drive times, not map estimates. So…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneBooking a transfer, start to finishWhat we need from you The flight number and arrival date, the destination address, the number of passengers, and anything unusual in the luggage. That is a comp…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneWhat we need from youThe flight number and arrival date, the destination address, the number of passengers, and anything unusual in the luggage. That is a complete booking. Everythi…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneHow far ahead to bookA weekday transfer off-peak can usually be arranged within a few days. Weekends and school holidays want a fortnight. December, January and the festival weekend…
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneTransfer questionsWhich airport should I fly into for Byron Bay? Ballina Byron Gateway is closest at about 30 minutes, but has the fewest flights. Gold Coast is about 55 minutes …
- Byron Bay Airport Transfers: Ballina, Gold Coast, BrisbaneSend us your flight number and your addressWe will confirm the pickup time, the vehicle and a fixed price in writing. Delays on a monitored flight cost you nothing. Book a transfer Call 0409 661 342…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhat each size is actually forSeat counts below are maximums. For comfort on a full-day charter with luggage, allow one or two seats spare — we will flag it if your group is close to the lim…
- Our Fleet: 7 to 57 Seat Buses & CoachesMercedes-Benz SUVExecutive transfers, couples and small families. Fitted with: Air conditioning, leather trim, rear luggage space, Bluetooth 14 seats Minibus Winery runs, small …
- Our Fleet: 7 to 57 Seat Buses & CoachesMinibusWinery runs, small wedding parties, golf groups. Fitted with: Air conditioning, seatbelts, rear luggage, Bluetooth 24 seats Midi coach Groups that need coach co…
- Our Fleet: 7 to 57 Seat Buses & CoachesMidi coachGroups that need coach comfort on narrow hinterland roads. Fitted with: Reclining seats, air conditioning, PA, luggage bay 33 seats Coaster The most-booked size…
- Our Fleet: 7 to 57 Seat Buses & CoachesCoasterThe most-booked size for school and club work. Fitted with: Seatbelts, air conditioning, PA, overhead storage 48 seats Full-size coach Conferences, weddings and…
- Our Fleet: 7 to 57 Seat Buses & CoachesFull-size coachConferences, weddings and multi-day touring. Fitted with: Reclining seats, underfloor luggage, PA, climate control, USB 57 seats Large coach Our largest single …
- Our Fleet: 7 to 57 Seat Buses & CoachesLarge coachOur largest single vehicle. Beyond this we run coaches in convoy. Fitted with: Reclining seats, underfloor luggage, PA, climate control, USB After dark Party bu…
- Our Fleet: 7 to 57 Seat Buses & CoachesParty busesA separate part of the fleet, run under our sister brand PartyParty Bus. Capacity from 10 to 45 depending on the vehicle, with lighting rigs, sound systems, pol…
- Our Fleet: 7 to 57 Seat Buses & CoachesTell us what your group needsLimited mobility Several vehicles have a low first step and grab rails, and drivers are used to unhurried boarding. Say so when you book and we allocate accordi…
- Our Fleet: 7 to 57 Seat Buses & CoachesLimited mobilitySeveral vehicles have a low first step and grab rails, and drivers are used to unhurried boarding. Say so when you book and we allocate accordingly. Wheelchair …
- Our Fleet: 7 to 57 Seat Buses & CoachesWheelchair accessArranged case by case rather than guaranteed across the fleet. Give us as much notice as you can and we will tell you honestly what is possible for your date. C…
- Our Fleet: 7 to 57 Seat Buses & CoachesChild restraintsAvailable on request. Give us the ages of the children and we will confirm what the law requires in that vehicle class. Luggage and gear Boards, clubs, bikes, i…
- Our Fleet: 7 to 57 Seat Buses & CoachesLuggage and gearBoards, clubs, bikes, instruments and stage gear all change which vehicle we send. Mention them at quote stage, not on the day. Assistance animals Always welcom…
- Our Fleet: 7 to 57 Seat Buses & CoachesAssistance animalsAlways welcome on every vehicle in the fleet, at no charge. Long charters Comfort stops are built into the route planning. Most vehicles do not have an onboard …
- Our Fleet: 7 to 57 Seat Buses & CoachesLong chartersComfort stops are built into the route planning. Most vehicles do not have an onboard toilet, so timing matters. Choosing Seat count is not the same as group si…
- Our Fleet: 7 to 57 Seat Buses & CoachesSeat count is not the same as group sizeThe most common booking error is matching the number of people to the number of seats exactly. It works on paper and it is uncomfortable in practice. Count ever…
- Our Fleet: 7 to 57 Seat Buses & CoachesCount everyone, not just the guestsA class of 28 with four supervising teachers is 32 people. A wedding of 44 guests plus the photographer, the celebrant and two children is 48. A team of 22 plus…
- Our Fleet: 7 to 57 Seat Buses & CoachesThen allow for the luggageA 48-seat coach with underfloor bays will take 48 people and their suitcases. A 33-seat coaster with 33 people and 33 bags will have bags on seats. If your grou…
- Our Fleet: 7 to 57 Seat Buses & CoachesAnd for the dayThirty people on a forty-minute transfer is fine at any size. Thirty people on a nine-hour tour with three stops want more room than that. The longer the bookin…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhen two smaller vehicles beat one large oneSometimes we recommend two 24-seat midi coaches over a single 48, and charge you more for the privilege. Three situations make it the right call: Venue access. …
- Our Fleet: 7 to 57 Seat Buses & CoachesQuick sizing guide2-6 people, light bags: 7-seat SUV 7-13, or 6 with boards: 14-seat minibus 14-22: 24-seat midi coach 23-30: 33-seat coaster 31-44: 48-seat coach 45-53: 57-seat …
- Our Fleet: 7 to 57 Seat Buses & CoachesWhere each size can physically goThis is the conversation that prevents the worst kind of problem: a coach that cannot get down the driveway with your guests already on board. Fine at 57 seats …
- Our Fleet: 7 to 57 Seat Buses & CoachesFine at 57 seatsThe Pacific Motorway and all three airports. Ewingsdale Road and the Byron Bay town drop-off points. The Farm at Ewingsdale. Ballina, Lennox Head, Brunswick Hea…
- Our Fleet: 7 to 57 Seat Buses & CoachesMidi coach or smallerThe Cape Byron Lighthouse road. Wategos. Most of the Coolamon Scenic Drive. Boutique wedding venues with gravel driveways and no turning circle. Nimbin's main s…
- Our Fleet: 7 to 57 Seat Buses & CoachesMinibus territoryPrivate residences on unsealed roads, accommodation up steep driveways, and anywhere the last two hundred metres was built for one car at a time. Also the right…
- Our Fleet: 7 to 57 Seat Buses & CoachesTell us the venue name, not the area"A property near Federal" cannot be checked. A property name can, and we check it before we quote. If it will not take the vehicle your group size suggests, you…
- Our Fleet: 7 to 57 Seat Buses & CoachesTurning circles and drop pointsGetting a coach in is only half of it. It has to get out, often in the dark, often with cars parked along the only clear route. Where a venue is genuinely margi…
- Our Fleet: 7 to 57 Seat Buses & CoachesHow the fleet is kept on the roadSeatbelts on everything Every vehicle in the fleet is seatbelt fitted, and passengers are required by law to wear them where they are fitted. Drivers will say s…
- Our Fleet: 7 to 57 Seat Buses & CoachesSeatbelts on everythingEvery vehicle in the fleet is seatbelt fitted, and passengers are required by law to wear them where they are fitted. Drivers will say so at the start of the jo…
- Our Fleet: 7 to 57 Seat Buses & CoachesAccreditation and driver authorityPassenger transport operators must be accredited in each state they operate in, and every driver carrying passengers for hire holds a current Driver Authority. …
- Our Fleet: 7 to 57 Seat Buses & CoachesInspection and maintenanceHeavy passenger vehicles are subject to regular statutory inspection, and the fleet is maintained on a scheduled programme rather than in response to faults. If…
- Our Fleet: 7 to 57 Seat Buses & CoachesFatigue managementThere are legally mandated maximum driving hours and minimum rest periods, and they are not negotiable regardless of what an itinerary says. On long and multi-d…
- Our Fleet: 7 to 57 Seat Buses & CoachesThe driver's discretionDrivers can stop consumption of food or alcohol on board, refuse boarding to someone under the influence, and make decisions in the interests of passenger safet…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhat the features actually meanFleet pages tend to list features as though they were self-explanatory. Here is what each one is worth on a real journey, and where the limits are. Air conditio…
- Our Fleet: 7 to 57 Seat Buses & CoachesAir conditioningOn every vehicle, and not optional in this climate. A coach parked in the sun at Point Danger in February gets genuinely hot; the driver will run the vehicle to…
- Our Fleet: 7 to 57 Seat Buses & CoachesReclining seatsOn the 24-seat midi and up. It sounds like a small thing until hour six of a multi-day tour. On a forty-minute airport transfer it is irrelevant, which is why w…
- Our Fleet: 7 to 57 Seat Buses & CoachesPublic addressOn coaches. Useful for a tour driver giving commentary, essential for a group leader who needs forty people to hear one instruction, and the difference between …
- Our Fleet: 7 to 57 Seat Buses & CoachesBluetoothOn everything. Your music, your playlist, your responsibility. Drivers will turn it down if it is a safety issue and otherwise leave you to it. USB charging On …
- Our Fleet: 7 to 57 Seat Buses & CoachesUSB chargingOn the 48 and 57-seat coaches. Not on the smaller vehicles, so bring a battery pack if you are on a long day in a minibus and everyone is filming. Underfloor lu…
- Our Fleet: 7 to 57 Seat Buses & CoachesUnderfloor luggageOn the full-size coaches only. This is the single biggest practical difference between a 48-seat coach and a 33-seat coaster: one takes 48 people and 48 suitcas…
- Our Fleet: 7 to 57 Seat Buses & CoachesOverhead storageOn the coaster and up. Fine for jackets, day packs and shopping. Not for hard suitcases. Onboard toilet Not on most vehicles, and we would rather say so plainly…
- Our Fleet: 7 to 57 Seat Buses & CoachesOnboard toiletNot on most vehicles, and we would rather say so plainly than let you find out. Long charters are planned with comfort stops built into the timing, roughly ever…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhat is not on boardNo wi-fi as standard, no catering, no refrigeration. Food and drink require prior written approval and may attract a cleaning bond - not fussiness, but the simp…
- Our Fleet: 7 to 57 Seat Buses & CoachesAssistance animalsWelcome on every vehicle in the fleet, at no charge, with no notice required. Other animals are by arrangement only. Access and comfort Groups with specific req…
- Our Fleet: 7 to 57 Seat Buses & CoachesGroups with specific requirementsLimited mobility Several vehicles have a low first step and grab rails, and our drivers are used to unhurried boarding. Tell us at booking and we allocate accor…
- Our Fleet: 7 to 57 Seat Buses & CoachesLimited mobilitySeveral vehicles have a low first step and grab rails, and our drivers are used to unhurried boarding. Tell us at booking and we allocate accordingly, choose dr…
- Our Fleet: 7 to 57 Seat Buses & CoachesWheelchair accessArranged case by case rather than guaranteed across the fleet, and we will not pretend otherwise. Give us as much notice as you can, tell us whether the chair f…
- Our Fleet: 7 to 57 Seat Buses & CoachesChild restraints and boostersSupplied on request. Give us the ages of the children rather than just the count - restraint requirements vary by age and by vehicle class, and we would rather …
- Our Fleet: 7 to 57 Seat Buses & CoachesLong journeysComfort stops are built into the route planning at roughly ninety-minute intervals. Groups with a medical need for more frequent stops should say so - it change…
- Our Fleet: 7 to 57 Seat Buses & CoachesTell us at booking, not on the dayMobility needs, wheelchairs, child ages, assistance animals, surfboards, golf clubs, bikes, instruments, stage gear, prams. Every one of these has at some point…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhich vehicle we would send for a typical jobReal examples of how group size, luggage, venue and duration combine into a vehicle choice. Yours will differ - but the reasoning is the same every time. Airpor…
- Our Fleet: 7 to 57 Seat Buses & CoachesAirport transfer, 4 people, 2 surfboards14-seat minibus, not the SUV. Four passengers fit in the seven-seater comfortably; four passengers, four suitcases and two boards do not. The boards decide it. …
- Our Fleet: 7 to 57 Seat Buses & CoachesWedding, 60 guests, hinterland venueTwo 33-seat coasters. A 57-seat coach would carry everyone in one run, but the driveway will not take it. Two coasters also let us split the 9pm and 11:30pm ret…
- Our Fleet: 7 to 57 Seat Buses & CoachesSchool excursion, 28 students, 4 teachers33-seat coaster. 32 people, day packs only, three-hour round trip. Seatbelt fitted, Working With Children checked driver, and the compliance pack sent with the …
- Our Fleet: 7 to 57 Seat Buses & CoachesBrewery and distillery day, 18 people24-seat midi coach, held all day. Eighteen people would fit a 24-seat vehicle exactly; the extra seats matter over seven hours with three stops. The midi rather…
- Our Fleet: 7 to 57 Seat Buses & CoachesConference arrivals, 90 delegatesA timetable, not a vehicle. Typically a 48-seat coach for the mid-morning cluster, a 14-seat minibus for the scattered afternoon arrivals, and a second coach fo…
- Our Fleet: 7 to 57 Seat Buses & CoachesHens night, 22 people, four venuesParty vehicle, held for the night. Capacity is not the constraint here; standing room, lighting and sound are. Cleaning bond quoted up front rather than charged…
- Our Fleet: 7 to 57 Seat Buses & CoachesSports team, 22 players plus staff and gear33-seat coaster. 25 people is comfortable in 33 seats, and the spare seats take the kit bags. Driver stays with the vehicle rather than leaving and returning. R…
- Our Fleet: 7 to 57 Seat Buses & CoachesRetirement village day tour, 26 residents33-seat coaster with a low first step. Extra seats for comfort over a long day, stops every ninety minutes, and drop points as close to entrances as the vehicle…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhy fleet depth matters more than any single vehicleEvery operator's fleet page shows you clean vehicles in good light. The thing that actually affects your booking is what happens when one of them goes down at s…
- Our Fleet: 7 to 57 Seat Buses & CoachesVehicle allocationWe confirm the vehicle class when we confirm the booking, and the specific vehicle closer to the day. If the exact make matters to you - it occasionally does fo…
- Our Fleet: 7 to 57 Seat Buses & CoachesWhat we ask of passengersShort, and none of it arbitrary. Every one of these exists because a vehicle that comes back in poor condition cannot run the next morning's job. Seatbelts Worn…
- Our Fleet: 7 to 57 Seat Buses & CoachesSeatbeltsWorn where fitted. It is the law, not a house rule, and the driver will enforce it. Food and drink Not consumed on board without prior written approval. Where a…
- Our Fleet: 7 to 57 Seat Buses & CoachesFood and drinkNot consumed on board without prior written approval. Where approval is given, a cleaning bond may apply and will be quoted before the day rather than deducted …
- Our Fleet: 7 to 57 Seat Buses & CoachesAlcoholOn party vehicles, permitted at the driver's discretion, and that discretion can be withdrawn during the booking. On standard charters and tours, only with prio…
- Our Fleet: 7 to 57 Seat Buses & CoachesSmoking and vapingProhibited on all vehicles by law, including in any onboard toilet. There is no version of this we can be flexible about. Dress A shirt, shorts, trousers or a s…
- Our Fleet: 7 to 57 Seat Buses & CoachesDressA shirt, shorts, trousers or a skirt, and footwear. Wet swimmers straight off the beach onto upholstery is the one that comes up most; bring a towel. Damage The…
- Our Fleet: 7 to 57 Seat Buses & CoachesDamageThe person who made the booking is responsible for damage caused by passengers on it. Not for damage caused by us or our staff, obviously. Lost property Items l…
- Our Fleet: 7 to 57 Seat Buses & CoachesLost propertyItems left on a vehicle are held for 90 days while we try to identify the owner. Collection is the passenger's responsibility; return freight is at the passenge…
- Our Fleet: 7 to 57 Seat Buses & CoachesRefusing travelWe can refuse or remove a passenger who is disruptive or threatening, who appears to be under the influence, who smokes on board, or who will not follow a lawfu…
- Our Fleet: 7 to 57 Seat Buses & CoachesGetting the right vehicle on the first trySend us four things The total headcount including supervisors and children, the luggage situation, the named venue or address at each end, and the start and fin…
- Our Fleet: 7 to 57 Seat Buses & CoachesSend us four thingsThe total headcount including supervisors and children, the luggage situation, the named venue or address at each end, and the start and finish times. With thos…
- Our Fleet: 7 to 57 Seat Buses & CoachesAsk us to check the venueIt costs nothing and it is the single most useful thing we do at quote stage. Give us the property name and we will tell you what will physically fit down the d…
- Our Fleet: 7 to 57 Seat Buses & CoachesFleet questionsWhat is the largest single vehicle you have? 57 seats. For groups larger than that we run multiple coaches departing and arriving together on one timetable, whi…
- Our Fleet: 7 to 57 Seat Buses & CoachesNot sure which size you need?Give us the number of passengers and how much luggage they are bringing. We will tell you which vehicle fits and what it costs. Get a quote Call 0409 661 342…
- Bus Buck$ Rewards: 10% Back on Every TripHow it worksBus Buck$ are a credit currency, not a points scheme. They have a face value in Australian dollars and they can be pooled, gifted or traded. Earn on tours Every…
- Bus Buck$ Rewards: 10% Back on Every TripEarn on toursEvery passenger on a tour booking receives Bus Buck$ worth 10% of their own fare when the tour is completed. Book as a group or individually — it makes no diffe…
- Bus Buck$ Rewards: 10% Back on Every TripEarn on chartersThe person who organised and paid for the charter receives Bus Buck$ worth 10% of the total charter value, issued on completion, redeemable against a future cha…
- Bus Buck$ Rewards: 10% Back on Every TripBuy them up frontBuy $100 of face value for $85 and use it against the regular price of a charter or tour. That is a 15% saving before you have travelled at all. Purchased Bus B…
- Bus Buck$ Rewards: 10% Back on Every TripRedeemable across the whole groupBus Buck$ earned with Byron Bay Buses can be spent with any Waggie Group operator, and with Exclusive Representative Partners in the Partner Program. Byron Bay …
- Bus Buck$ Rewards: 10% Back on Every TripByron Bay BusesCharters, tours and airport transfers across Byron Bay and the Northern Rivers. Cooee Tours Australia Day and multi-day touring across Australia and New Zealand…
- Bus Buck$ Rewards: 10% Back on Every TripCooee Tours AustraliaDay and multi-day touring across Australia and New Zealand. Cooee Coach Charters Coach charter through South East Queensland. PartyParty Bus Party bus hire from…
- Bus Buck$ Rewards: 10% Back on Every TripCooee Coach ChartersCoach charter through South East Queensland. PartyParty Bus Party bus hire from 10 to 45 passengers. Sunshine Coast Bus Lines Charter and transfers across the S…
- Bus Buck$ Rewards: 10% Back on Every TripPartyParty BusParty bus hire from 10 to 45 passengers. Sunshine Coast Bus Lines Charter and transfers across the Sunshine Coast. Bus Charter Services Australia National chart…
- Bus Buck$ Rewards: 10% Back on Every TripSunshine Coast Bus LinesCharter and transfers across the Sunshine Coast. Bus Charter Services Australia National charter booking across the group's fleets. Bus Buck$ terms Issuing Bus …
- Bus Buck$ Rewards: 10% Back on Every TripBus Charter Services AustraliaNational charter booking across the group's fleets. Bus Buck$ terms Issuing Bus Buck$ are issued by Waggie Pty Ltd on completion of a paid tour or charter, or o…
- Bus Buck$ Rewards: 10% Back on Every TripBus Buck$ termsIssuing Bus Buck$ are issued by Waggie Pty Ltd on completion of a paid tour or charter, or on purchase online. A valid voucher carries a booking or purchase num…
- Bus Buck$ Rewards: 10% Back on Every TripIssuingBus Buck$ are issued by Waggie Pty Ltd on completion of a paid tour or charter, or on purchase online. A valid voucher carries a booking or purchase number, the…
- Bus Buck$ Rewards: 10% Back on Every TripWhere they can be redeemedBus Buck$ are redeemable on bookings made directly with a Waggie Group operator, or with an Exclusive Representative Partner in the Waggie Partner Program. They…
- Bus Buck$ Rewards: 10% Back on Every TripValidityPurchased online: valid for three years from the date of purchase. Earned on a completed trip: valid for 12 months from the date of issue. If purchased Bus Buck…
- Bus Buck$ Rewards: 10% Back on Every TripRedemption limitsBus Buck$ can only be applied to advance bookings, not retrospectively to a trip already taken. Purchased Bus Buck$ and earned Bus Buck$ cannot be used together…
- Bus Buck$ Rewards: 10% Back on Every TripSelling, gifting and tradingYou may sell, gift, swap or trade your Bus Buck$ with another person. Any such transaction is solely between you and the other party. We are not a party to it, …
- Bus Buck$ Rewards: 10% Back on Every TripYour statutory rightsNothing in these terms limits or excludes any right you have under the Australian Consumer Law, including the consumer guarantees and the protections that apply…
- Bus Buck$ Rewards: 10% Back on Every TripWhat it is actually worth, with numbersLoyalty schemes are usually explained in percentages and understood in dollars. Here are the three situations people ask about, with the arithmetic done. A coup…
- Bus Buck$ Rewards: 10% Back on Every TripA couple on a day tourTwo adults on the Point Danger tour at $89 each is $178. Each passenger earns Bus Buck$ worth 10% of their own fare, so that is $8.90 each, $17.80 between them.…
- Bus Buck$ Rewards: 10% Back on Every TripA wedding charterA three-run wedding charter at $1,400 earns $140 in Bus Buck$, issued to whoever organised and paid for it. That is redeemable against a future charter - and ch…
- Bus Buck$ Rewards: 10% Back on Every TripBuying them up front$100 of face value costs $85. If you know you are booking a $2,000 charter, buying $2,000 of Bus Buck$ costs $1,700 and saves you $300 before you have travelled…
- Bus Buck$ Rewards: 10% Back on Every TripA social club that travels monthlyThirty members on a $70 tour is $2,100, earning $210 across the group. Twelve trips a year and the pooled balance is meaningful - enough to run a trip that cost…
- Bus Buck$ Rewards: 10% Back on Every TripThe rule in one lineTen per cent back on everything you complete, redeemable anywhere in the group, poolable, giftable, and worth 15% more again if you buy it up front instead of e…
- Bus Buck$ Rewards: 10% Back on Every TripHow the purchase option worksEarning is passive. Buying is the version people use deliberately, usually when a large booking is already on the horizon. The mechanics You buy Bus Buck$ at a …
- Bus Buck$ Rewards: 10% Back on Every TripThe mechanicsYou buy Bus Buck$ at a discount to face value - $100 of credit for $85 - and then redeem that face value against the regular price of a tour or charter with any…
- Bus Buck$ Rewards: 10% Back on Every TripValidityPurchased Bus Buck$ are valid for three years from the date of purchase. Australian gift card law has required a minimum three-year validity on cards sold to co…
- Bus Buck$ Rewards: 10% Back on Every TripChanging your mindIf purchased Bus Buck$ are still unused after 12 months, they can be exchanged for cash at the purchase price, up to 15 months from the date of purchase. That i…
- Bus Buck$ Rewards: 10% Back on Every TripWhen buying is not the right callIf you are not confident you will travel with us again inside three years, do not buy them. The earned version costs you nothing and carries no risk. We would r…
- Bus Buck$ Rewards: 10% Back on Every TripValidity at a glancePurchased: 3 years from purchase Earned on a trip: 12 months from issue Cash-back window (purchased only): months 12 to 15 Combining purchased and earned: not p…
- Bus Buck$ Rewards: 10% Back on Every TripBus Buck$ move between people. Most schemes do not.This is the part that makes the programme unusual, and the part that needs the clearest explanation, because it also carries the only real risk in it. Pooling w…
- Bus Buck$ Rewards: 10% Back on Every TripPooling within a groupEveryone on a tour booking earns their own Bus Buck$, and those balances can be combined against a single future tour. For a club, a village or an extended fami…
- Bus Buck$ Rewards: 10% Back on Every TripCharter Bus Buck$ go to the organiserOn a charter, the person who arranged and paid for the booking receives the full 10%. That is deliberate - on a wedding or a corporate job there is no per-passe…
- Bus Buck$ Rewards: 10% Back on Every TripGiftingYou can give Bus Buck$ to anyone. They are not tied to a name or an account, so a voucher handed over is a voucher transferred. People use them as wedding prese…
- Bus Buck$ Rewards: 10% Back on Every TripSelling and trading — and the riskYou may sell, swap or trade your Bus Buck$ with another person. We permit it, and we want to be completely direct about what that means: any such transaction is…
- Bus Buck$ Rewards: 10% Back on Every TripHow to check a voucher is genuineA valid Bus Buck$ voucher carries four things. If any one is missing, it cannot be redeemed: A booking or purchase number The issuing company's seal The date of…
- Bus Buck$ Rewards: 10% Back on Every TripSix operators, one currencyBus Buck$ earned on a Byron Bay charter can be spent on a Sunshine Coast transfer or a Cooee Tours multi-day trip. That breadth is the main reason people bother…
- Bus Buck$ Rewards: 10% Back on Every TripDirect bookings onlyBus Buck$ are issued on, and redeemed against, bookings made directly with a Waggie Group operator, or with an Exclusive Representative Partner in the Waggie Pa…
- Bus Buck$ Rewards: 10% Back on Every TripAdvance bookings onlyBus Buck$ apply to a booking you are making, not one you have already taken. We cannot retrospectively discount a trip that has happened, and we cannot apply th…
- Bus Buck$ Rewards: 10% Back on Every TripHow to redeemTell us at enquiry stage, not after the quote. Mention the vouchers when you send the booking details and the discount appears on the quote itself, so the figur…
- Bus Buck$ Rewards: 10% Back on Every TripRedeemable withByron Bay Buses Cooee Tours Australia Cooee Coach Charters PartyParty Bus Sunshine Coast Bus Lines Bus Charter Services Australia Avoidable problems The six thi…
- Bus Buck$ Rewards: 10% Back on Every TripThe six things people get wrongNone of these is a trap. They are all in the terms, and every one of them comes up often enough to be worth spelling out in plain language. 1. Mentioning them a…
- Bus Buck$ Rewards: 10% Back on Every Trip1. Mentioning them after the quoteTell us at enquiry stage. If the quote is already issued and approved, applying Bus Buck$ means reissuing it, which is a delay for no reason. One sentence in yo…
- Bus Buck$ Rewards: 10% Back on Every Trip2. Trying to combine purchased and earnedYou can hold both. You can use both. You cannot use both on the same booking. For a large charter, spend the purchased ones; save the earned ones for a smaller …
- Bus Buck$ Rewards: 10% Back on Every Trip3. Letting earned Bus Buck$ lapseEarned Bus Buck$ are valid for 12 months from issue. A wedding in March generates vouchers that expire the following March. Most people who lose value lose it h…
- Bus Buck$ Rewards: 10% Back on Every Trip4. Everyone holding their ownTen people each holding $8 achieves very little. One person holding $80 books a seat. If your group travels together, nominate a keeper on the first trip. 5. As…
- Bus Buck$ Rewards: 10% Back on Every Trip5. Assuming an agent booking countsIt does not, in either direction. But it does not disqualify you either - book directly next time and you are earning again from that trip on. 6. Buying from a …
- Bus Buck$ Rewards: 10% Back on Every Trip6. Buying from a third party without checkingTrading is permitted and we are not a party to it. Before money changes hands, send us the voucher numbers and we will confirm validity for free. It takes minut…
- Bus Buck$ Rewards: 10% Back on Every TripYour statutory rights, plainlyNothing in the Bus Buck$ terms limits or excludes any right you have under the Australian Consumer Law, including the consumer guarantees and the specific prote…
- Bus Buck$ Rewards: 10% Back on Every TripA discount for booking direct, and not much more complicated than thatTransport companies lose a meaningful share of every booking made through a third-party platform. Bus Buck$ is us handing a portion of that back to the people w…
- Bus Buck$ Rewards: 10% Back on Every TripAsking us to work it outIf you want to know what a specific trip would earn, ask when you enquire. We will put the figure on the quote alongside the price, so you can see what the book…
- Bus Buck$ Rewards: 10% Back on Every TripFour marks on every valid voucherBooking or purchase number Issuing company's seal Date of issue Current Bus Buck$ design By group type How different customers actually use them Social clubs an…
- Bus Buck$ Rewards: 10% Back on Every TripHow different customers actually use themSocial clubs and retirement villages The clearest winner. A group travelling monthly accumulates a pooled balance fast, and because tour Bus Buck$ can be combin…
- Bus Buck$ Rewards: 10% Back on Every TripSocial clubs and retirement villagesThe clearest winner. A group travelling monthly accumulates a pooled balance fast, and because tour Bus Buck$ can be combined, that balance turns into free seat…
- Bus Buck$ Rewards: 10% Back on Every TripWedding couplesA wedding charter is usually the largest single transport booking a couple ever makes, so the 10% is a real number. Most couples will not book another charter s…
- Bus Buck$ Rewards: 10% Back on Every TripCorporate and conference organisersEarned by whoever paid, which is normally the company rather than an individual. Organisations that run an annual conference or a recurring staff shuttle find t…
- Bus Buck$ Rewards: 10% Back on Every TripFamilies and repeat visitorsPeople who come back to Byron Bay every year are the second-best fit after clubs. Earn on the airport transfer, earn on the day tour, hold both, and use them on…
- Bus Buck$ Rewards: 10% Back on Every TripSchoolsEarned by the school on charter bookings, and redeemable against the next excursion. Worth flagging to whoever manages the excursion budget, because it accrues …
- Bus Buck$ Rewards: 10% Back on Every TripAnyone planning a large one-offThis is the case for buying rather than earning. If a $3,000 charter is already decided, purchasing $3,000 of face value for $2,550 saves $450 immediately, with…
- Bus Buck$ Rewards: 10% Back on Every TripNot sure which route suits you?Tell us roughly what you expect to book over the next couple of years and we will tell you honestly whether buying up front is worth it or whether earning is th…
- Bus Buck$ Rewards: 10% Back on Every TripGetting startedYou do not need to sign up There is no membership, no card, no app and no account to create. Book directly with us, complete the trip, and the vouchers are issu…
- Bus Buck$ Rewards: 10% Back on Every TripYou do not need to sign upThere is no membership, no card, no app and no account to create. Book directly with us, complete the trip, and the vouchers are issued automatically, in your n…
- Bus Buck$ Rewards: 10% Back on Every TripQuestions we are happy to answerWhat a specific trip would earn, before you book it. Whether buying up front makes sense for what you are actually planning to do. Whether a voucher someone has…
- Bus Buck$ Rewards: 10% Back on Every TripOne more thing worth knowingBus Buck$ are issued on completion of a trip, not on booking it. If a trip is cancelled, no vouchers are issued for it - and if vouchers were redeemed against a…
- Bus Buck$ Rewards: 10% Back on Every TripBus Buck$ questionsHow much do I earn? Bus Buck$ to the value of 10% of what you paid, issued when the tour or charter is completed. On tours this is per person. On charters it go…
- Bus Buck$ Rewards: 10% Back on Every TripAsk us how many Bus Buck$ your trip would earnWe will work it out against a real quote so you can see the number before you book. Get a quote Call 0409 661 342…
- Contact Byron Bay BusesSend an enquiryFields marked with an asterisk are required. Everything else helps us quote accurately first time. Leave this field empty What is this about? * Select a subject…
- Contact Byron Bay BusesCall us0409 661 342 Monday to Saturday, 8:00am – 6:00pm AEST. Bookings and pickups run seven days; the office is staffed Monday to Saturday. Email us bookings@byronbay…
- Contact Byron Bay BusesEmail usbookings@byronbaybuses.com Include the date, the passenger count and the pickup suburb and we can usually quote on the first reply. Head office 14 Dakara Street…
- Contact Byron Bay BusesHead office14 Dakara Street, Southport QLD 4215 This is our depot and administrative office, not a shopfront. All Byron Bay and Northern Rivers work is door-to-door — ther…
- Contact Byron Bay BusesWhere we operateByron Bay, Bangalow, Ewingsdale, Suffolk Park, Lennox Head, Ballina, Brunswick Heads, Mullumbimby, Ocean Shores, Tweed Heads, Kingscliff, Murwillumbah, Nimbin, …
- Contact Byron Bay BusesPhone, email or the form — and when each is betterThe price is identical whichever way you reach us. What differs is how fast you get a useful answer. Use the form for anything with details Charters, weddings, …
- Contact Byron Bay BusesUse the form for anything with detailsCharters, weddings, group transfers and tours. The form captures the things we would otherwise have to ring you back for - passenger count, pickup address, time…
- Contact Byron Bay BusesCall if it is urgent or complicatedA transfer tomorrow, a coach that has not arrived, a change to a booking that is already confirmed, or an itinerary with enough moving parts that a conversation…
- Contact Byron Bay BusesEmail for documents and follow-upsFlight manifests, guest lists, gear inventories, purchase orders, and anything your finance team needs in writing. Also the right channel for compliance documen…
- Contact Byron Bay BusesWhat we cannot do by any channelQuote a charter without knowing the date, the passenger count and roughly where it is going. Those three things are the minimum. Everything else we can work aro…
- Contact Byron Bay BusesResponse timesWithin opening hours: one business hour Outside them: when we open next Office staffed: Monday to Saturday, 8:00am – 6:00pm AEST Travel itself: seven days, any …
- Contact Byron Bay BusesWhat to include, by job typeEvery one of these lists exists because leaving something off it is what causes a quote to change later. Include them and the first figure is the final figure. …
- Contact Byron Bay BusesWeddingCeremony and reception venue names, not areas Where guests are staying - suburbs or hotel names Ceremony start time and the venue's curfew Adult and child numbe…
- Contact Byron Bay BusesAirport transferFlight number and arrival date - not just the time Destination address Passenger count Boards, clubs, bikes, prams, instruments Return flight details if you hav…
- Contact Byron Bay BusesDay tourPreferred date, and whether it is flexible Group size and age range Mobility needs and dietary requirements Budget per head, if there is one Pickup suburb Corpo…
- Contact Byron Bay BusesCorporate or conferenceThe arrivals list with flight numbers, if you have one Venue and accommodation addresses Whether you need a looping shuttle or point-to-point runs Offsite dinne…
- Contact Byron Bay BusesSchool or youth groupStudent numbers and supervising adults Student ages, for restraint requirements Which compliance documents your school requires Departure and return times, and …
- Contact Byron Bay BusesParty busDate, start time and expected finish Passenger count and whether anyone is under 18 The venues, in order Whether you want alcohol on board After you send it Wha…
- Contact Byron Bay BusesWhat happens next1. A person reads it Not a quoting engine. If something in the brief will not work - a coach that cannot reach the driveway, a timing with no margin - you hear …
- Contact Byron Bay Buses1. A person reads itNot a quoting engine. If something in the brief will not work - a coach that cannot reach the driveway, a timing with no margin - you hear about it in the first…
- Contact Byron Bay Buses2. A written quoteVehicle class, itinerary, inclusions, total with GST shown separately, the additional hourly rate if the job runs long, and the cancellation terms for your book…
- Contact Byron Bay Buses3. Compliance on requestOperator accreditation, driver authority, Working With Children verification and the certificate of currency. Ask and they come with the quote. 4. A deposit con…
- Contact Byron Bay Buses4. A deposit confirms it25% without a credit account, balance due four days before travel. Nothing is held tentatively - a booking exists when we confirm it in writing. 5. Confirmation…
- Contact Byron Bay Buses5. Confirmation and a driverYou get the itinerary, the driver's name and a direct mobile number before the day. Not a switchboard. 6. Bus Buck$ afterwards Ten per cent of what you paid, ag…
- Contact Byron Bay Buses6. Bus Buck$ afterwardsTen per cent of what you paid, against your next trip with any operator in the group. Making the booking Deposits, payment, changes and cancellations A summary …
- Contact Byron Bay BusesDeposits, payment, changes and cancellationsA summary in plain language. The binding version is on our terms page , and nothing here limits your rights under the Australian Consumer Law. Confirming a book…
- Contact Byron Bay BusesConfirming a bookingA quotation is not a booking. We do not hold tentative bookings, because holding a Saturday coach in December for someone who has not committed means turning aw…
- Contact Byron Bay BusesPayingCard payments carry a surcharge of 1.75% for Visa and Mastercard, which reflects our cost of acceptance and is disclosed before you pay rather than added at the…
- Contact Byron Bay BusesChanging a bookingAmendments are subject to availability, must be requested in writing, and are confirmed in writing. An amendment fee of up to $50 may apply where substantial re…
- Contact Byron Bay BusesCancellingMore than four days out, up to 25% of the booking value. Inside four days but not on the day, up to 50%. On the day of travel, up to 100%. The fee never exceeds…
- Contact Byron Bay BusesYour consumer rightsOur services come with guarantees that cannot be excluded under the Australian Consumer Law - that they are provided with due care and skill, fit for the purpos…
- Contact Byron Bay BusesIf something goes wrongTell us first Call 0409 661 342 or email bookings@byronbaybuses.com . We aim to acknowledge a complaint within two business days and resolve it within ten. Most…
- Contact Byron Bay BusesTell us firstCall 0409 661 342 or email bookings@byronbaybuses.com . We aim to acknowledge a complaint within two business days and resolve it within ten. Most things - a dr…
- Contact Byron Bay BusesIf our answer is not good enoughYou can take it to the consumer protection regulator in your state: NSW Fair Trading, the Queensland Office of Fair Trading, or the ACCC. We would rather resolv…
- Contact Byron Bay BusesPrivacy requestsEmail bookings@byronbaybuses.com with “Privacy request” in the subject line to ask for a copy of the personal information we hold about you, or to h…
- Contact Byron Bay BusesFeedback that is not a complaintEqually welcome, and genuinely read. If a driver did something well, say so - it gets passed on, and it is a lot of what keeps good drivers here. Everything in …
- Contact Byron Bay BusesEverything in one placePhone: 0409 661 342 Email: bookings@byronbaybuses.com Office: 14 Dakara Street, Southport QLD 4215 Hours: Monday to Saturday, 8:00am – 6:00pm AEST Coverage Wher…
- Contact Byron Bay BusesWhere we collect from as standardEverywhere listed here is inside the standard service area, which means the run from our depot to your pickup is already inside the quoted price rather than add…
- Contact Byron Bay BusesByron ShireByron Bay, Wategos, Suffolk Park, Broken Head, Ewingsdale, Tyagarah, Bangalow, Federal, Newrybar, Brunswick Heads, New Brighton, Ocean Shores and Mullumbimby. B…
- Contact Byron Bay BusesBallina and southLennox Head, Skennars Head, Ballina, Ballina Byron Gateway Airport and Alstonville. Tweed and the border Tweed Heads, Kingscliff, Cabarita, Casuarina, Pottsvill…
- Contact Byron Bay BusesTweed and the borderTweed Heads, Kingscliff, Cabarita, Casuarina, Pottsville, Murwillumbah, and the Gold Coast side including Coolangatta, Currumbin and the airport. Inland Lismore…
- Contact Byron Bay BusesInlandLismore, Nimbin, Casino, Coorabell, Possum Creek, Montecollum and the Nightcap villages. Somewhere not on the list? Ask anyway. Interstate and longer-range char…
- Contact Byron Bay BusesAnswers to the things people ring about“I need something for tomorrow” Call rather than using the form. Same-day and next-day work is often possible outside peak season, and the phone is …
- Contact Byron Bay Buses“I need something for tomorrow”Call rather than using the form. Same-day and next-day work is often possible outside peak season, and the phone is the only channel fast enough to be useful. I…
- Contact Byron Bay Buses“How much is a bus to Byron Bay?”We cannot answer that without a date, a passenger count and a starting point, and any operator who gives you a figure without them is quoting something they wil…
- Contact Byron Bay Buses“Can you beat this other quote?”Send it to us and we will tell you honestly whether it is comparable. Frequently it is not - a cheaper figure that excludes tolls, airport parking, waiting time…
- Contact Byron Bay Buses“Do you do one-way drop-offs?”Yes. Point-to-point transfers are quoted as a fixed price rather than on the three-hour charter minimum. Tell us both addresses and the time. “My group si…
- Contact Byron Bay Buses“My group size might change”Normal, especially for weddings. Give us your best estimate and the likely range, and we will tell you at which number the vehicle class changes. Then you know …
- Contact Byron Bay Buses“We are not sure of the date yet”Ask anyway. We will tell you which dates are already tight, which is often the deciding factor for a wedding or a conference. It costs nothing and it can save y…
- Contact Byron Bay Buses“Is there a shopfront I can visit?”No. Our office and depot are at Southport on the Gold Coast, and there is nothing to visit in Byron Bay. Every job here is door-to-door, and everything can be a…
- Contact Byron Bay Buses“Who actually turns up?”A named driver whose details you receive before the day, in a vehicle of the class stated on your confirmation. If the specific vehicle matters - it occasionall…
- Contact Byron Bay BusesAccounts, purchase orders and recurring workMost of our corporate, school and community clients run on an account rather than paying per trip. If you expect to book more than a few times a year, it is wor…
- Contact Byron Bay BusesCredit accountsAn approved account removes the deposit requirement for bookings inside your limit and lets you consolidate invoicing. Schools, councils, aged care providers, h…
- Contact Byron Bay BusesPurchase ordersWe accept POs and will reference them on the invoice. Tell us the number at booking rather than after the fact - matching an invoice to a PO retrospectively is …
- Contact Byron Bay BusesStanding arrangementsRecurring staff shuttles, weekly community transport and regular club outings run on rolling monthly agreements with a fixed monthly figure, so it can sit in a …
- Contact Byron Bay BusesTender and procurementIf you need us to respond to a formal tender or supply a compliance pack for a procurement process, email rather than calling. We will need lead time, and the d…
- Contact Byron Bay BusesSend us three thingsThe date, the number of people, and where it is going. That is enough for a written quote on almost any job we do. Everything else on this page is detail that h…
- Contact Byron Bay BusesHow far in advance to get in touchThe most common reason we have to say no is not price. It is that somebody called in November for a Saturday in December. Weekday transfers, off-peak A few days…
- Contact Byron Bay BusesWeekday transfers, off-peakA few days is usually enough. February, March, September and October are the easiest months of the year to get a vehicle at short notice, and they are also the …
- Contact Byron Bay BusesWeekend charters, off-peakTwo to three weeks. Saturdays go first, and they go earlier than people expect. Weddings Six to eight weeks minimum, and more if the date is in December, Januar…
- Contact Byron Bay BusesWeddingsSix to eight weeks minimum, and more if the date is in December, January or across Easter. Byron Bay runs out of coaches long before it runs out of guests, and …
- Contact Byron Bay BusesFestival weekends and December SaturdaysThree to six months. Across Easter and the big camping festivals, every coach in the Northern Rivers is committed to shuttle work, and a Christmas party on a De…
- Contact Byron Bay BusesJanuaryBook in October. This is not a sales tactic. The first three weeks of January are the single hardest period of the year to source a coach in this region, and by…
- Contact Byron Bay BusesConferences and multi-day eventsAs soon as the venue is confirmed. Ground transport is the part organisers leave until last and the part that runs out first, and a timetable built early is che…
- Contact Byron Bay BusesTelling us what your group needsThe earlier this comes up, the better we can handle it. Almost every access requirement is straightforward when it is known at booking and difficult when it is …
- Contact Byron Bay BusesLimited mobilitySeveral vehicles have a low first step and grab rails, and drivers are used to unhurried boarding. We also choose drop points closer to entrances and build extr…
- Contact Byron Bay BusesWheelchair accessArranged case by case rather than guaranteed across the fleet. Tell us whether the chair folds and whether the passenger can transfer to a seat, and give us as …
- Contact Byron Bay BusesAssistance animalsWelcome on every vehicle at no charge, with no notice required. Other animals are by arrangement only. Child restraints Supplied on request. Give us the ages ra…
- Contact Byron Bay BusesChild restraintsSupplied on request. Give us the ages rather than just the number of children so we can confirm what the law requires for that vehicle class. Comfort stops Buil…
- Contact Byron Bay BusesComfort stopsBuilt into long routes at roughly ninety-minute intervals. If anyone in the group needs them more frequently, say so - it changes the timing, not whether we can…
- Contact Byron Bay BusesDietary requirementsWhere a tour includes catering, give us allergies and dietary needs at least 72 hours ahead and they are handled at no extra cost. Language and communication Ou…
- Contact Byron Bay BusesLanguage and communicationOur drivers operate in English. If your group needs commentary or safety information in another language, tell us at booking - for tour work we can often arrang…
- Contact Byron Bay BusesWe would rather say no than get it wrongIf we cannot meet a requirement for your date, you will be told plainly at quote stage. A group that arrives to find the vehicle does not work for one of its me…
- Contact Byron Bay BusesThe short version of this whole pageSend us the date, the number of people and where it is going. You will have a written quote within one business hour, and the figure on it is the figure you pay…
- Contact Byron Bay BusesBefore you enquireHow quickly will I hear back? Within one business hour during opening hours — Monday to Saturday, 8:00am to 6:00pm AEST. Enquiries sent outside those hours are …
- Terms & Conditions of Booking1. Your rights under the Australian Consumer LawNothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law, contained in Schedule 2 of the Competitio…
- Terms & Conditions of Booking2. Quotations and bookingsPrices are current at the time of quotation and remain subject to availability until a booking is confirmed. All quoted prices include GST at 10%. A quotation i…
- Terms & Conditions of Booking3. Deposits and paymentWithout a credit account: a deposit of 25% of the booking price confirms the booking. The balance is payable no later than four days before the date of travel. …
- Terms & Conditions of Booking4. What is and is not includedTolls and airport parking are included in coach rates. They are not included in city-to-city touring rates and will be charged in addition where incurred. Natio…
- Terms & Conditions of Booking5. Changing a bookingAmendments after confirmation are subject to availability. Requests must be made in writing and are confirmed in writing. An amendment fee of up to $50 may appl…
- Terms & Conditions of Booking6. Cancelling a bookingIf you cancel, the following fees may apply: Cancellation fees as a proportion of the booking value. When you cancel Fee More than 4 days before travel Up to 25…
- Terms & Conditions of Booking7. Scheduling and delaysWe will use our best efforts to depart, travel and arrive at the scheduled times. Road conditions, weather, traffic and events outside our reasonable control ca…
- Terms & Conditions of Booking8. Conduct on board8.1 Dress Passengers must wear a shirt, shorts, trousers or a skirt, and footwear. 8.2 Food, alcohol and smoking Food and beverages may not be consumed on any v…
- Terms & Conditions of Booking8.1 DressPassengers must wear a shirt, shorts, trousers or a skirt, and footwear. 8.2 Food, alcohol and smoking Food and beverages may not be consumed on any vehicle wit…
- Terms & Conditions of Booking8.2 Food, alcohol and smokingFood and beverages may not be consumed on any vehicle without prior written approval. Where approval is given, a cleaning bond may be required. Smoking and vapi…
- Terms & Conditions of Booking8.3 Bulk storageWe do not offer refrigerated or bulk storage and do not carry bulk quantities of food, plant or animal products, for reasons of hygiene, pest control and passen…
- Terms & Conditions of Booking9. LuggageYou are responsible for your luggage, carry-on items and personal property. We are not liable for loss, theft or damage to luggage, except where the damage was …
- Terms & Conditions of Booking10. Accessibility, restraints and assistance animalsTell us at the time of booking about mobility requirements, wheelchair access, child restraints or medical needs. Not every vehicle can meet every requirement, …
- Terms & Conditions of Booking11. DamageYou are responsible for damage to a vehicle caused by a passenger on your booking. You are not responsible for damage caused by us or our employees. 12. Right t…
- Terms & Conditions of Booking12. Right to refuse travelWe may refuse travel to, or remove from a vehicle, any passenger who: behaves in a disruptive, threatening or unlawful manner, or poses a risk to themselves, ot…
- Terms & Conditions of Booking13. LiabilityWhere we breach a consumer guarantee, our liability is limited, to the extent permitted by law, to supplying the service again or paying the cost of having it s…
- Terms & Conditions of Booking14. Regulatory complianceAll charter and touring work is provided subject to the road transport, passenger vehicle and work health and safety regulations of the state in which the hire …
- Terms & Conditions of Booking15. ComplaintsIf something goes wrong, contact us first: 0409 661 342 or bookings@byronbaybuses.com . We aim to acknowledge a complaint within two business days and resolve i…
- Terms & Conditions of Booking16. PrivacyPersonal information you give us is handled in accordance with our privacy policy and the Privacy Act 1988 (Cth). 17. Governing law These terms are governed by …
- Terms & Conditions of Booking17. Governing lawThese terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwea…
- Terms & Conditions of Booking18. ContactWaggie Pty Ltd, trading as Byron Bay Buses 14 Dakara Street, Southport QLD 4215 0409 661 342 - bookings@byronbaybuses.com Monday to Saturday, 8:00am – 6:00pm AE…
- Privacy Policy1. What we collectWe only collect personal information that is reasonably necessary to quote for, provide and administer transport services. That is generally: Identity and conta…
- Privacy PolicySensitive informationOccasionally you may choose to tell us about a mobility requirement, a medical need or a dietary restriction so we can transport or cater for you properly. That…
- Privacy Policy2. How we collect itDirectly from you, in almost every case — through the enquiry form on this site, by phone, by email, or in the course of arranging a booking. We may also receiv…
- Privacy Policy3. Why we collect itTo prepare quotations and confirm bookings. To operate the service — routing, dispatch, driver instructions, meeting you at an airport. To take payment and issu…
- Privacy Policy4. Who we disclose it toWe disclose personal information only where it is necessary: Our drivers and operations staff — the details needed to run your booking. Other Waggie Group opera…
- Privacy Policy5. Overseas disclosureSome of our service providers store data outside Australia — principally website hosting, email and analytics providers with infrastructure in the United States…
- Privacy Policy6. Cookies and analyticsA cookie is a small file a website stores in your browser. The cookies this site uses do not contain identifying information by themselves; they support basic s…
- Privacy Policy7. Security and retentionWe take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes encr…
- Privacy Policy8. Accessing and correcting your informationYou can ask us for a copy of the personal information we hold about you, and ask us to correct anything that is wrong. Email bookings@byronbaybuses.com with "Pr…
- Privacy Policy9. ChildrenWe do not knowingly collect personal information directly from children under 18. Bookings involving school and youth groups are made by the school, organisatio…
- Privacy Policy10. ComplaintsIf you think we have mishandled your personal information, contact us first at bookings@byronbaybuses.com or 0409 661 342 . We will acknowledge your complaint w…
- Privacy Policy11. Changes to this policyWe update this policy when our practices change. The current version is always on this page with the date it was last updated at the top. Material changes affec…
- Privacy Policy12. ContactPrivacy enquiries: Waggie Pty Ltd, trading as Byron Bay Buses 14 Dakara Street, Southport QLD 4215 bookings@byronbaybuses.com - 0409 661 342…